Fan failure…how to access a repair?

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ajwarny
Posts: 2
Joined: Sun 03 Jan, 2021 2:11 pm

Fan failure…how to access a repair?

#2604

Post by ajwarny »

Hi Wayne
I’ve just had a fan failure, and wanting to know how best to access a replacement/ service? I’m happy to send the unit away for this.
Thanks very much,
Andrew
discoaus
Posts: 35
Joined: Wed 27 Apr, 2022 4:18 pm
x 3

Re: Fan failure…how to access a repair?

#2614

Post by discoaus »

Contact Kaffelogic direct, rather than on this forum page. If you can ring the number then that will be the quickest method to get in touch! I submitted an email, and had no response in 4 days, and this was around 2 weeks before Christmas, I called and got the ball rolling from there. I’m now the proud owner of a new Nano 7E as my machine warranted a replacement rather than repair. Goodluck!
ajwarny
Posts: 2
Joined: Sun 03 Jan, 2021 2:11 pm

Re: Fan failure…how to access a repair?

#2617

Post by ajwarny »

Great, thank you
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